Custom Orders - Information
In addition to the products available in the online store, I am also happy to create custom pieces. Here you can read about the custom ordering process. Planning of individual pieces is usually a longer, deeper process, but if you follow my suggestions in this article, I will try to arrange everything to go as smoothly as possible.
Asking for an offer
If you would like to order a personalized talisman from me, please contact me at info@threadwovenmagick.com or use the custom order contact form available HERE.
In your message, please describe your idea, including as many details as possible. We can start from a certain gemstone, shape or color, but if you don't have a specific idea, you can also share the intention/meaning you want your talisman to be charged with - I can then offer you some ideas. You can find some reference photos of my past custom orders and collections HERE, but you can also show me any other idea you find on the Internet - In this case, please note that I will never copy a design created by an other artist, I will only use the reference photo as inspiration.
If you have a maximum budget for your piece, please make sure to include it in your message.
Please also make sure to let me know if you have any metal allergies, so I can select the decorative elements accordingly (I can use both brass and stainless steel elements but it is also possible to order a completely metal-free piece).
In case I don't have a gemstone or an element needed for your idea, I will let you know if and when I could get it for you - please make sure to answer if you still want the piece under these circumstances, otherwise I can't guarantee I'd order the elements needed. For certain, particularly expensive materials (e.g. Moldavite, gold elements), I may ask for the price of the element in advance.
Jewelry from your own gemstone
If you would like to have your favorite gemstone turned into a talisman - I am open to such cooperations too. In this case, please make sure to attach pictures of the gemstone to your message.
You will also need to ship the gemstone to me safely. Of course, I will provide all necessary delivery information and I can also give you tips for safe packaging.
Response time, price offer, deposit
I can usually respond to inquiries about custom orders within 5 working days. In my reply, I will explain whether I can accept your request and give you an approximate completion time. I will also give you a rough price offer, but this may still be influenced by the details discussed during the planning process. Please make sure to let me know if you can accept the price offer.
The design of custom pieces is usually finalized after exchanging a few messages; then I will be able to give you a final price.
Before starting to create your talisman, I will ask for a deposit, which is usually 50% of the total price. This deposit is not refundable under any circumstances, but of course it will be deducted from the final price.
Completion time, pricing
The completion time is unique for each custom piece, it always depends on the complexity of the design, availability of the materials needed and my current waiting list. When responding to your inquiry, I will be able to determine a roughly 1-2 week completion interval. If you need the piece to be ready by a fixed date, I will only accept your request if I am sure I can finish it on time.
It is possible to request modifications after I already started your priece, but this might mean additional costs and a delayed completion time. Please contact me about such a change request as soon as possible.
Please note that the return policy does not apply to custom orders, custom pieces cannot be returned under any circumstances.